Posts Tagged ‘Iphone’
Iphone Vs. Blackberry: Consumers Speak Out
Wave’s recent Smart Phone report, the results showed a rapidly evolving two-horse race between Research In Motion’s (RIMM) BlackBerry and the Apple (AAPL) iPhone – with second tier companies like Palm (PALM) and a host of others being shoved to the sidelines.
To follow-up, this report takes a closer look at the features users love and hate most about their BlackBerrys and iPhones as part of a March 2008 survey of 864 smart phone owners.
The previous report showed excellent consumer satisfaction levels for the two top rated smart phone frontrunners – with Apple sporting a 79% Very Satisfied rating for its iPhone models and RIM grabbing a highly respectable 54% rating for the BlackBerry. But what is it about these two brands that have consumers so very satisfied?
RIM BlackBerry
We first asked RIM BlackBerry owners. By an overwhelming margin, the feature they liked most is the BlackBerry’s extraordinary access to email (56%).
No other feature comes even close in terms of popularity. As respondent MBR29407 explains, “The email integration of the BlackBerry 8800 is probably its single best feature, but I am constantly amazed at the quality of the phone itself.” NEW06507 adds “I like the seamless way my BlackBerry works with corporate email, and the way you can call a number from within an email by highlighting it.”
BlackBerry owners also reported a few key dislikes, number one being the speed and quality of its Internet browsing experience (13%). A second major dislike was the size of the keypad (11%), with owners complaining that the keys are too small and cause too many typing errors. “The overlaid keyboard (two letters per key) and TrueType feature make my BlackBerry slow to type messages without errors,” reported respondent PET91787.
The Apple iPhone
By far the most lauded feature of the iPhone among owners is its seamless integration of a Phone, iPod and Internet browser (36%). As respondent DSL06271 puts it, “The feature I use most is the iPod, but it’s the integrated whole that makes it so much fun to use.”
Respondent BOB04545 adds, “I love the iPhone. It is revolutionary. I love being able to jump on the Internet, send email, get maps, weather forecasts, instant message, and make phone calls.”
The second most popular feature is the iPhone’s touch screen interface, followed by its ease of use.
In terms of dislikes, there is no doubt about what iPhone owners hate most. It’s the speed of the AT&T EDGE network. No surprise then that the number two criticism is the requirement to Use AT&T.
Users also expressed particular unhappiness with the iPhone’s lack of copy & paste functionality.
Mirror Mirror On the Wall
So now that we’ve briefly reviewed the evidence, which smart phone is the fairest of them all?
The answer is clear – both Apple and RIM dominate the U.S. smart phone industry and are in the process of overwhelming the competition. Each has a super-loyal cadre of users that fervently support their phone brand – and each has extraordinary room to grow.
Today there are over a billion cell phones in the world, and our surveys have picked up a seismic shift occurring among U.S. consumers towards the high end smart phone market. In simplest terms, that’s where the momentum lies.
And as consumers gravitate towards quality multidimensional cell phones – i.e., smart phones – our research shows both Apple and Research In Motion are the big winners. In other words, just as the Apple iPhone has captured the hearts and minds of its user base, so has the RIM BlackBerry.
RIM BlackBerry: While the Apple iPhone boasts some of the highest satisfaction rates we’ve ever seen in a survey, the bottom line for RIM owners continues to be, “If it ain’t broke, don’t fix it.” Respondent PAN18809 demonstrates RIM’s extraordinary hold over business users when he writes, “My BlackBerry enables one simple truth – work is something I do, not someplace I go.”
RIM’s enormous strength in our business user surveys (73% market penetration) strongly suggests they’ll maintain momentum in their core market going forward.
Apple iPhone: For all its momentum, there are still some core issues iPhone owners want to have resolved – and first among them is 3G capability. According to the survey, that’s the number one feature iPhone owners want integrated into the next generation of the iPhone (19%) – even more so than third-party software (18%), GPS functionality (15%) or E-mail integration (10%).
The same holds true among respondents who say they are interested in but haven’t yet purchased an iPhone. One-in-four say they are holding out to wait for the next generation iPhone (14%) or for 3G network compatibility (11%).
But the bottom line in this horse race is Apple and Research In Motion are both giant winners, while the rest of the smart phone manufacturers lose.
To follow-up, this report takes a closer look at the features users love and hate most about their BlackBerrys and iPhones as part of a March 2008 survey of 864 smart phone owners.
The previous report showed excellent consumer satisfaction levels for the two top rated smart phone frontrunners – with Apple sporting a 79% Very Satisfied rating for its iPhone models and RIM grabbing a highly respectable 54% rating for the BlackBerry. But what is it about these two brands that have consumers so very satisfied?
RIM BlackBerry
We first asked RIM BlackBerry owners. By an overwhelming margin, the feature they liked most is the BlackBerry’s extraordinary access to email (56%).
No other feature comes even close in terms of popularity. As respondent MBR29407 explains, “The email integration of the BlackBerry 8800 is probably its single best feature, but I am constantly amazed at the quality of the phone itself.” NEW06507 adds “I like the seamless way my BlackBerry works with corporate email, and the way you can call a number from within an email by highlighting it.”
BlackBerry owners also reported a few key dislikes, number one being the speed and quality of its Internet browsing experience (13%). A second major dislike was the size of the keypad (11%), with owners complaining that the keys are too small and cause too many typing errors. “The overlaid keyboard (two letters per key) and TrueType feature make my BlackBerry slow to type messages without errors,” reported respondent PET91787.
The Apple iPhone
By far the most lauded feature of the iPhone among owners is its seamless integration of a Phone, iPod and Internet browser (36%). As respondent DSL06271 puts it, “The feature I use most is the iPod, but it’s the integrated whole that makes it so much fun to use.”
Respondent BOB04545 adds, “I love the iPhone. It is revolutionary. I love being able to jump on the Internet, send email, get maps, weather forecasts, instant message, and make phone calls.”
The second most popular feature is the iPhone’s touch screen interface, followed by its ease of use.
In terms of dislikes, there is no doubt about what iPhone owners hate most. It’s the speed of the AT&T EDGE network. No surprise then that the number two criticism is the requirement to Use AT&T.
Users also expressed particular unhappiness with the iPhone’s lack of copy & paste functionality.
Mirror Mirror On the Wall
So now that we’ve briefly reviewed the evidence, which smart phone is the fairest of them all?
The answer is clear – both Apple and RIM dominate the U.S. smart phone industry and are in the process of overwhelming the competition. Each has a super-loyal cadre of users that fervently support their phone brand – and each has extraordinary room to grow.
Today there are over a billion cell phones in the world, and our surveys have picked up a seismic shift occurring among U.S. consumers towards the high end smart phone market. In simplest terms, that’s where the momentum lies.
And as consumers gravitate towards quality multidimensional cell phones – i.e., smart phones – our research shows both Apple and Research In Motion are the big winners. In other words, just as the Apple iPhone has captured the hearts and minds of its user base, so has the RIM BlackBerry.
RIM BlackBerry: While the Apple iPhone boasts some of the highest satisfaction rates we’ve ever seen in a survey, the bottom line for RIM owners continues to be, “If it ain’t broke, don’t fix it.” Respondent PAN18809 demonstrates RIM’s extraordinary hold over business users when he writes, “My BlackBerry enables one simple truth – work is something I do, not someplace I go.”
RIM’s enormous strength in our business user surveys (73% market penetration) strongly suggests they’ll maintain momentum in their core market going forward.
Apple iPhone: For all its momentum, there are still some core issues iPhone owners want to have resolved – and first among them is 3G capability. According to the survey, that’s the number one feature iPhone owners want integrated into the next generation of the iPhone (19%) – even more so than third-party software (18%), GPS functionality (15%) or E-mail integration (10%).
The same holds true among respondents who say they are interested in but haven’t yet purchased an iPhone. One-in-four say they are holding out to wait for the next generation iPhone (14%) or for 3G network compatibility (11%).
But the bottom line in this horse race is Apple and Research In Motion are both giant winners, while the rest of the smart phone manufacturers lose.
Blackberry Bold 9000 Mobile Phone Review – Click With the Smart Camera Phone
Blackberry first came into the market in 1997 as a two-way Pager, and was first introduced by a company called Research in Motion. Today Blackberry Bold features push e-mail, Internet faxing, web browsing, along with other services offered by wireless phones, and is considered to be one of the best Smart phones available in the market. It is also a mobile telephone which supports incoming and outgoing calls, text messaging, a 2-Megapixel camera with flash with a digital zooming capability, and video recording.
The Blackberry Bold 9000 has HSDPA, Wi-Fi and GPS. It has a full QWERTY keypad, and a screen with bright resolution. The screen size of the mobile phone is a 2.6 inch panel, which is slightly larger than the Curve’s 2.4inch. The width of the screen measures 2.25 inches, as compared to 1.5 inches of that of the Curve. While the Curve has a VGA resolution of 320 x 240 pixels, the Blackberry Bold features 480 x 320 pixels display, which is an increase of almost half of that of the Curve. If you hold your current Blackberry next to the Bold, you would most certainly be tempted to invest in this sophisticated mobile Smartphone.
In the mobile world there are two devices which could be pitted against each other. The first one being the Blackberry Bold and the second is the iPhone. There is a general user perception that the Blackberry Bold has the clearest and sharpest picture, and with its black leather-like back, chrome border and sides, and a black face, the device looks as impressive as its unparallel features. On the other hand, iPhone has a unique design, which has made it an iconic device, making it a device to be easily recognised. One of the greatest advantages of Blackberry Bold is its QWERTY keyboard, which is easy to handle, and this feature is one of the attractions for business users.
The 9000 does not have a FM Radio, and is not a touch screen device. The device has a nominal 2 mega-pixel camera with an in-built flash unit, having a resolution of 480 x 320. The features include a GPS along with Blackberry maps, and the device has geo-tagging feature which lets you tag your photos with relevant geographical areas. The iPhone also has a 2 mega-pixel camera, with geo-tagging feature, and also includes third-party application integration.
The Bold has its HSSPA modem and applications processor located on single chip. This makes the battery life of the device go far, extending the stand-by time to 13 days, with 5 hours of talk time. On the other hand, the battery of the iPhone provides a talk-time upto 5 hours when used in 3G mode, or 10 hours while using the device as 2G. The stand-by time is 300 hours, with 6 hours of Wi-Fi Internet use, seven hours of video playback and up to 24 hours of audio playback.
When it comes to measuring the looks Vs the performing features, Blackberry Bold crosses the expectations of any user, including designer expectations, and obviously the market expectations. The features of the Blackberry Bold betters every competitor rating, and even for users having an older version of Blackberry would not be able to willingly put down one Blackberry Bold in favour of their old ones.
The Blackberry Bold 9000 has HSDPA, Wi-Fi and GPS. It has a full QWERTY keypad, and a screen with bright resolution. The screen size of the mobile phone is a 2.6 inch panel, which is slightly larger than the Curve’s 2.4inch. The width of the screen measures 2.25 inches, as compared to 1.5 inches of that of the Curve. While the Curve has a VGA resolution of 320 x 240 pixels, the Blackberry Bold features 480 x 320 pixels display, which is an increase of almost half of that of the Curve. If you hold your current Blackberry next to the Bold, you would most certainly be tempted to invest in this sophisticated mobile Smartphone.
In the mobile world there are two devices which could be pitted against each other. The first one being the Blackberry Bold and the second is the iPhone. There is a general user perception that the Blackberry Bold has the clearest and sharpest picture, and with its black leather-like back, chrome border and sides, and a black face, the device looks as impressive as its unparallel features. On the other hand, iPhone has a unique design, which has made it an iconic device, making it a device to be easily recognised. One of the greatest advantages of Blackberry Bold is its QWERTY keyboard, which is easy to handle, and this feature is one of the attractions for business users.
The 9000 does not have a FM Radio, and is not a touch screen device. The device has a nominal 2 mega-pixel camera with an in-built flash unit, having a resolution of 480 x 320. The features include a GPS along with Blackberry maps, and the device has geo-tagging feature which lets you tag your photos with relevant geographical areas. The iPhone also has a 2 mega-pixel camera, with geo-tagging feature, and also includes third-party application integration.
The Bold has its HSSPA modem and applications processor located on single chip. This makes the battery life of the device go far, extending the stand-by time to 13 days, with 5 hours of talk time. On the other hand, the battery of the iPhone provides a talk-time upto 5 hours when used in 3G mode, or 10 hours while using the device as 2G. The stand-by time is 300 hours, with 6 hours of Wi-Fi Internet use, seven hours of video playback and up to 24 hours of audio playback.
When it comes to measuring the looks Vs the performing features, Blackberry Bold crosses the expectations of any user, including designer expectations, and obviously the market expectations. The features of the Blackberry Bold betters every competitor rating, and even for users having an older version of Blackberry would not be able to willingly put down one Blackberry Bold in favour of their old ones.





